Welcome to YourFuneralSongs.com. By using our service, you agree to the following terms and conditions.
Service Usage
You may use our service to create and share your playlist for personal use only. Any misuse or abuse of the platform is prohibited.
Liability
YourFuneralSongs.com is not responsible for the accuracy of the data you provide or for ensuring your playlist is followed. This service is not legally binding.
Service Availability
We aim to provide uninterrupted service but cannot guarantee continuous availability. In the event of service discontinuation, we will notify users in advance.
Refund Policy
Effective Date
January 17, 2025
Introduction
Thank you for choosing YourFuneralSongs.com. We are dedicated to providing you with a secure and user-friendly platform to preserve your final musical wishes. Please read our refund policy carefully to understand your rights and our obligations.
One-Time Payment
Fee Amount: A one-time fee is required to access and use our service. The exact fee may vary depending on your region and local pricing policies.
Access Granted: This fee provides you with lifetime access to create, update, and share your personalized funeral song list.
Refund Eligibility
Refund Window: You are eligible to request a full refund within 14 days from the date of purchase.
Eligibility Criteria: Refund requests must be made within the14-day period. Refunds are available only for purchases made directly through YourFuneralSongs.com. To qualify for a refund, you must not have violated any terms of service.
How to Request a Refund
Contact Us: Send an email to our support team at contact@yourfuneralsongs.com.
Provide Necessary Information: Include the following details in your email: Full Name, Email Address used during purchase, Order Date, Transaction ID (if available), Reason for Refund Request.
Submission: Submit your refund request within the 14-day refund window.
Refund Process
Review: Once we receive your refund request, our support team will review it to ensure it meets the eligibility criteria.
Approval Notification: You will receive an email within 5-7 business days informing you of the approval or rejection of your refund.
Processing Time: Approved refunds will be processed within 10-14 business days from the approval date.
Refund Method: Refunds will be issued using the same payment method you used for the original purchase.
Exceptions
After 14 Days: Requests made after the 14-day window.
Account Misuse: Any violation of our Terms of Service.
Service Modification: Changes or updates made to the service after your purchase.
Non-Refundable Items
Promotional Offers: Any discounts, promotions, or special offers.
Partial Refunds: Refunds for only a portion of the service fee.
Service Issues
If you encounter any technical issues or believe you have been incorrectly charged, please contact our support team immediately. We are committed to resolving such issues promptly and may offer a refund at our discretion.
Contact Us
Email: contact@yourfuneralsongs.com
Changes to This Refund Policy
We may update our Refund Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about our refund practices.